FAQS

+ How much does it cost to work with you?

It varies depending on what you need. I’m competitively priced, and the advantage of working with me is that I don’t have any big overhead costs, like a design firm does. I’m happy to send a quote when I know more about your project. Please contact me for more details!

+ I found someone who charges less. Will you match them?

No. Design isn’t a commodity.

You’ll find a wide range of pricing when you start looking for a graphic designer. Some of us work independently which helps keep our costs down, while others will have large overhead because they work for a firm. Brand new designers tend to charge less in order to gain a client base, but may or may not provide you with the guidance and experience you need.

+ I noticed you charge more for your photography services. Why is that?

My hourly rate for photography is higher than it is for graphic design, because I’m only charging you for the shooting time. What you don’t see, is the time I then spend in front of my computer, dwindling our options down and then editing your photos to deliver back to you.

+ Will the rights to your designs and photography belong to us?

Absolutely! I retain the right to use the designs or photos I create for you only for my own promotional purposes.

+ Am I required to pay a deposit and sign a contract?

Yes, for the most part. Especially for the first project, and anything major like a website or logo design. I require a 40% deposit before I begin work, and I will have a contract for both of us to sign. The contract is as much for your protection as it is for mine. Once we have a solid working relationship I’m happy to do hourly work for you, and bill you per completed project or monthly, depending on what suits you.

+ Will I have the ability to edit my files later?

Unless you have the required software and fonts, you will not be able to edit the files yourself. I do not work in Microsoft Word or Pagemaker. It is highly recommended that you hire a designer to edit your design files if there are any changes down the road.

 

+ What kind of payments do you accept?

I accept cash, cheque and electronic transfer.

+ What is included in your fee?

It depends on the job specifics. Typically, the first draft of a logo design will include two to four different designs for your input. Whereas, only one brochure design or website design will be presented, in accordance to the specifications we’ve already planned together.

After your input, I will make changes and present the refined design for your approval. Upon approval of the design, a reasonable amount of small changes are included in the original design quote, like colours. After that, any additional changes you request will be billed at my hourly rate. All this will be spelled out in the design proposal for your approval, before a deposit is taken or work begins.

+ How long will the project take to complete?

The time frame to complete your graphic design project will vary depending upon the details of the job. We’ll arrive at a mutually agreeable time frame before work begins.

+ I have some rough ideas before we start, would you like the sketches?

Yes, I encourage rough sketches and digital mockups. They give me a clear idea of what you’re looking for. If, for any reason, I feel that what you have in mind is not going to work for you, I’ll explain why, and let you decide how you’d like to proceed. Remember that you’re hiring me for my expertise, not just my ability to move pixels around on a screen. If the project is a logo design, I’ll always include designs that fall under 3 categories: Safe, Experimental, and Risky. It's just to show you what other options are available.

+ What files will I receive?

It largely depends on the scope of your project. For design, I usually provide CMYK in PNG files for print, as well as RBG in PNG and JPEG for web purposes.

For photography, I send over the amount of digital files we discuss in JPEG format.

+ What happens if I lose the file you sent me?

Don't worry. I keep backups of your design and photos forever, and you can always request new files at no cost.